Shipping & returns
Shipping
- We ship worldwide through partner carriers.
- Delivery takes 5 to 15 business days depending on destination.
- Shipping costs are calculated at checkout and confirmed before the order is placed.
Returns & exchanges
- You have 14 days after delivery to return an item.
- Items must be new, unworn, unwashed and in their original packaging.
- Return shipping is paid by the customer, unless the error is ours.
- Exchange subject to availability, or refund within 7 days of receiving the return.
- For any return, contact us at ventes@ukei.ca before shipping.